Terms of service

Terms of Service
Welcome to Swanesse. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

  1. Acceptance of Terms
    By accessing and using the Swanesse website (“Site”) and services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please refrain from using our Site.

  2. Changes to Terms
    Swanesse reserves the right to update or amend these Terms at any time without prior notice. Continued use of the Site following any updates constitutes acceptance of the revised Terms.

  3. Use of the Site

    • Account: You may need to create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
    • Prohibited Conduct: You agree not to use the Site for any unlawful activities or in a way that could damage, disable, overburden, or impair the Site.
  4. Product Information and Orders

    • Product Descriptions: We aim to provide accurate descriptions for our products. However, we do not guarantee that the descriptions or other content on the Site are entirely accurate, complete, reliable, current, or error-free.
    • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing details, or issues identified by our fraud detection system.
  5. Pricing and Payment

    • Pricing: All prices are listed in USD and are subject to change without notice. Prices do not include shipping fees, taxes, or customs duties, which will be calculated at checkout.
    • Payment: We accept payment through PayPal. By submitting your payment information, you authorize us to charge the specified amount to your chosen payment method.
  6. Shipping and Delivery

    • Shipping: We ship to U.S. addresses. Shipping costs and estimated delivery times will be provided at checkout.
    • Delivery: Delivery times are approximate and may vary. Swanesse is not responsible for delays caused by shipping carriers or customs.
  7. Returns and Refunds
    Please refer to our [Refund, Return, and Cancel Policy](link to policy) for complete information on our return and refund procedures.

  8. Intellectual Property
    All content on the Site, including text, graphics, logos, images, and software, is the property of Swanesse or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.

  9. Limitation of Liability
    Swanesse is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or any products purchased through the Site. Our total liability to you for any claims related to your use of the Site or products is limited to the amount you paid for the products.

  10. Indemnification
    You agree to indemnify, defend, and hold harmless Swanesse and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, resulting from your use of the Site or your violation of these Terms.

  11. Governing Law
    These Terms are governed by and interpreted in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the state or federal courts located in Hermantown, Minnesota.

  12. Contact Us
    If you have any questions or concerns about these Terms, please contact us:

  • Email: [email protected]
  • U.S. Address: 760 W Locust St, Canton, IL 61520, United States
  • U.K. Address: Suite 3552 Unit 3a, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX

Thank you for choosing Swanesse. We appreciate your business and are committed to providing a secure and enjoyable shopping experience.


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