Payment Policy
Welcome to Swanesse! Please read our Billing Terms and Conditions carefully before making a purchase. By shopping with us, you agree to the terms outlined below.
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard
- Online Payments: PayPal
Payment Processing
All payments are securely processed through PayPal, ensuring your personal and payment details are protected. When you place an order, your credit card or other chosen payment method will be charged immediately at checkout.
Pricing and Currency
All prices on our website are displayed in USD (United States Dollars). Swanesse reserves the right to modify prices at any time without prior notice. Prices do not include shipping fees, taxes, or customs duties, which are calculated at checkout where applicable.
Billing Information
Please provide accurate and complete billing information, including your full name, address, phone number, and a valid payment method. Incorrect billing details may result in order delays or cancellation.
Order Confirmation
Once your payment is successfully processed, an order confirmation email with purchase details will be sent to you. Please review this email carefully and contact us immediately if there are any discrepancies.
Cancellations and Modifications
If you need to cancel or modify an order, please contact our customer service team promptly. We will do our best to accommodate your request; however, once an order is processed and shipped, it can no longer be canceled or modified.
Refunds and Returns
For details regarding refunds and returns, please see our Return Policy.
Disputes
In the event of a payment dispute, contact our customer service team as soon as possible. We will work with you and the payment processor to resolve the issue quickly and effectively.
Thank you for shopping with Swanesse. We’re here to ensure a smooth and secure checkout experience.