Privacy Policy

Privacy Policy
At Swanesse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.

Information We Collect

1. Personal Information: We collect personal information that you provide when creating an account, placing an order, or contacting us. This may include:

   • Name
   • Email address
   • Mailing address
   • Phone number
   • Payment information

2. Non-Personal Information: We automatically collect non-personal information when you visit our website, such as:

   • IP address
   • Browser type
   • Operating system
   • Referring URLs
   • Pages viewed
   • Date and time of visits

How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including order confirmations and shipping notifications.
• Customer Support: To provide customer service and respond to inquiries.
• Marketing: To send promotional materials and updates about our products and services. You may opt out of marketing emails anytime.
• Improvement: To enhance our website, products, and services based on feedback and usage.
• Security: To prevent fraud, unauthorized transactions, and protect our website’s security.

Sharing Your Information

We do not sell, trade, or transfer your personal information to external parties, except in the following cases:

• Service Providers: Trusted third-party providers may access information to help operate our website and serve you. These parties agree to maintain confidentiality.
• Legal Requirements: Information may be disclosed as required by law or in response to requests from law enforcement or government agencies.
• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new ownership.

Data Security

We employ various security measures to protect your personal information, including:

• Encryption: Sensitive data (e.g., payment details) is encrypted using SSL technology during transmission.
• Access Controls: Access to information is restricted to authorized personnel with specific roles.
• Regular Security Audits: Our security practices are routinely reviewed and updated to safeguard your data.

Your Rights

You have the right to:

• Access: Request access to your personal information held by us.
• Rectification: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of personal information, subject to legal requirements.
• Opt-Out: Opt-out of receiving marketing communications.

To exercise these rights, please contact us using the details below.

Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, track site usage, and improve our services. You may disable cookies through your browser settings, but this may affect certain site features.

Third-Party Links

Our website may link to third-party websites. These sites have independent privacy policies, and we are not responsible for their content or practices. We recommend reviewing the privacy policies of any third-party sites you visit.

Changes to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to check this page periodically for the latest information on our privacy practices.

Contact Us

For questions or concerns about our Privacy Policy, please reach out to us:

• Email: [email protected]
• U.S. Address: 760 W Locust St, Canton, IL 61520, United States
• U.K. Address: Suite 3552 Unit 3a, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX

Thank you for trusting Swanesse with your personal information. We are committed to protecting your privacy and ensuring a secure shopping experience.

---

Swanesse
Home Décor Redefined Since 2023